DMBM231430 - Annual Balance: Debt Pursuit Offices: Completing Balance Statements: Payment discrepancy in a previous Balance

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• remove the payment voucher from the ‘Collection Balance Accounts - payment discrepancies’ file held in the dual control press, and include it in the volume balance.

This will create a difference between columns 1 and 3 of form 45E equal to the amount of the voucher.

If the discrepancy is resolved

• tell the Higher Debt Manager (or your Group Office as appropriate)
• do not do any more checks.

If the discrepancy is not resolved

• make the checks at DMBM231450 before reporting the discrepancy to your Group Office.