CH407830 - Charging penalties: recording and calculating penalties on the National Penalties Processing System (NPPS): amending or cancelling a penalty case in NPPS: appeals: suspend a penalty
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You may need to reopen a case where suspension was not offered, but following the outcome of the appeal you can suspend the penalty.
Reopen the case in NPPS using the ‘Appeal’ function.
Enter details of the appeal, including the amount of the appeal to be stood over, see CH407850.
To stand over a VAT penalty, you will need to stand over the penalty in ETMP.
Once you have resolved the appeal with the person, select Apply variation to Penalty from the Take Action dropdown menu. Submit.
This will take you back to the Maintain Penalty Details screen where you will input details of the suspension, get the case approved and then authorised, see CH407740.
The NPPS will generate an amended PEL, Notice of Penalty Assessment (NPPS2) and a Notice of Penalty Suspension (NPPS3) to be sent to the person.
Where a charge has been automatically created on ETMP, details of the amendment will be sent from NPPS to ETMP.
If you suspend a VAT penalty you will need to update ETMP manually.
You can then resolve the case.