CH407740 - Charging penalties: recording and calculating penalties on the National Penalties Processing System (NPPS): creating a penalty case in NPPS: requesting approval and authorisation

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Approval

The case is now ready for approval.

You must obtain approval from an authorising officer.

If the authorising officer does not agree with what is in NPPS they will ‘reject’ your submission and put any relevant comments in the ‘Rejection note’ box before returning the case to your workbasket. You will then need to make any required changes and resubmit for approval.

No further action can be taken on the case until the authorising officer has approved the case and returned the case to your workbasket.

After the authorising officer has approved the penalty and the case has been returned to your workbasket, you will be given the option to Issue Calculation Summary (the PEL).

Select submit.

Send the PEL to the customer and allow time for them to respond. Usually this is 30 days. This allows for any disagreements about the calculations to be addressed informally before you issue your formal assessment.

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Authorisation

Before the penalty assessment can be issued, you need to resubmit the case to the authorising officer for authorisation in NPPS.

No further action can be taken on the case until the authorising officer returns the case to your workbasket.