Keeping farmed animals – guidance

Register with CTS Online to represent cattle keepers as an agent

What an agent must do to communicate with the Cattle Tracing System on behalf of a keeper of cattle, bison or buffalo.

Cattle keepers can appoint agents to act on their behalf, including authorising them to use the Cattle Tracing System online service. Before you can act as an agent and use the Cattle Tracing System (CTS) Online service to report births, deaths and movements on behalf of a cattle keeper, you need to register as an agent.

You must complete agreement forms for each of your clients, and get a client link so that you can access their records through CTS Online.

Complete an agent registration for CTS Online

You can download a copy of the registration form (PDF, 54.6KB, 2 pages) or ask for a form by:

  • phoning the British Cattle Movement Service (BCMS) helpline on 0345 050 1234 (Welsh language line: 0345 050 3456)
  • emailing ctsonline@bcms.rpa.gsi.gov.uk

Complete the application form and return it to BCMS at the address on the form.

BCMS will register your details on the Cattle Tracing System (CTS) database and send you a letter with your unique Agent ID and a separate one with a reference number for CTS Online.

To access CTS Online you need to register for the Government Gateway as an agent.

Register to access client records

Before you can act for your client, you must both complete the application form for agent access to records on CTS Online. You can:

Both you and your client must sign and date the form and return it to BCMS at the address on the form.

BCMS will set up a relationship (link) on the CTS database between you as the agent, and your client under their holding number. They will then send letters to confirm that you can begin to act for your client.