Register for the EU common logo
- Medicines and Healthcare products Regulatory Agency
- First published:
- 16 June 2015
- Last updated:
- 9 February 2016, see all updates
Register to sell a medicine to the public over the internet and display the EU common logo.
Falsified medicines are a major threat to public health and safety. Anyone selling medicines to the public via a website must be registered with MHRA and display an EU common logo on every page of the website offering medicines for sale.
The aim of the EU common logo is to help members of the public to identify websites that can legally sell medicines.
Check the register to see which websites are authorised by MHRA to sell medicines online.
When to use the logo
The EU common logo must be displayed on every web page that offers to sell medicines to the public.
If you are selling a medicine through a third-party marketplace website, you must include the EU common logo on each and every page of your listings where you offer medicines for sale to the public.
The European Commission has created technical guidance on using the logo.
The logo will be linked to a public register which can be checked by clicking on the logo on the web page.
Selling medicines from the UK via the internet
If you are based in the UK and offer medicines for sale to the public in the UK or in another European Economic Area (EEA) country via a website you must be registered with MHRA and be included in the MHRA’s list of UK registered online retail sellers.
You must display the EU common logo on the pages of the website that you use to offer the medicines and provide MHRA contact details and a link to the MHRA website.
You must also comply with the Electronic Commerce (EC Directive) Regulations 2002.
Registered pharmacies can sell general sales list medicines, pharmacy only medicines or supply medicines that they have dispensed against a prescription. All other general retailers can only sell general sales list products.
All products sold by registered users of the EU logo must be authorised for use in the European Economic Area (EEA). You can only supply a medicine to a specific country if it is authorised for use in that country. Some EU countries do not allow medicines to be sold online in their country. It is your responsibility to follow the law of the country that you are selling medicines to.
If you know, suspect or have reasonable grounds for knowing or suspecting that a medicine you are selling is falsified, then you must inform MHRA immediately or where applicable the competent authority of another member state and the marketing authorisation holder of that medicine.
You can only get the licensed medicines to be sold on a website from licensed manufacturers, importers and distributors in the UK or in another EEA country.
The registration process
A registration can only cover one company but more than one website can be registered to that company.
New applications can take up to 90 working days to process, excluding time taken to provide further information or data required. MHRA will conduct checks to verify the information provided.
When the process is complete you will be sent a confirmation email including a link for downloading the EU common logo.
While the legislation comes into force on 1 July 2015, MHRA is taking a pragmatic approach to implementing the logo and is supporting sellers as they work to meet the new legislative requirements. MHRA has 90 days to process applications to be on the register so there may be a period of time between MHRA receiving the application and the seller displaying the logo. We would not expect sellers to stop trading during that period, as long as they have submitted an application to MHRA.
Fees and payment
On 1 July 2015 legislation was introduced making it a requirement for online sellers of human medicines to register to display the EU Common Logo. When this legislation came into effect there was no legislation in place to govern the charging of fees and as such MHRA accepted registrations without requesting a fee, subject to a public fee consultation process.
This consultation has now closed and MHRA has introduced a fee to cover the cost of registering online sellers of human medicine to the public and issuing them with the EU common logo.
Interim arrangement for fees
All online sellers who are approved before 31 March 2016 will need to pay a fee of £197; this includes the application fee and a renewal fee to cover the period between 1 April 2016 and 31 March 2017. An e-mail explaining how to pay was sent to all approved sellers in January.
Online sellers who applied before 31 March 2016 but have not yet been approved will be invoiced manually; there is no need to pay before you receive the invoice.
Online sellers who apply after 31 March 2016 will need to pay on application.
|Type of fee||Fee|
|Annual renewal fee||£97|
- The annual charge for renewing your registration is payable on 1 April of each year.
Update MHRA on your websites
You should notify MHRA of any changes to your registration details using the PCL portal.
You can use this register to check if a website is legally allowed to sell medicines to the public.
Remove your details from the register
To end your registration, submit a request using the PCL portal. Once you have been removed from the register you will not be allowed to sell any medicines online.
The EU common logo was brought in by the Falsified Medicines Directive.
The Falsified Medicines Directive is transposed into UK law through amendments to The Human Medicines Regulations 2012 [SI 2012/1916] with the relevant provisions relating to the sale of medicines to the public at a distance coming into force on 1 July 2015.
Report a suspicious website
Report a website if you think it is selling medicines illegally.
Selling human medicines online (distance selling) to the public (PDF, 280KB, 11 pages)
firstname.lastname@example.org, 020 3080 6844
Published: 16 June 2015
Updated: 9 February 2016
- Updated information regarding upcoming renewal and application fees.
- First published.