Guidance

Policies and service standards

The regulator's policies and standards of service

• From: Regulator of Social Housing
• Published: 18 January 2019
• Last updated: 28 February 2022
  Show all updates

  1. 28 February 2022

     Contact details published to report any suspicions of fraud, bribery or corruption at RSH.

  2. 18 January 2019

     First published.

Applies to England

Our complaints and appeals processes, service standards, and privacy notice

• Service standards
• Complaints process
• How to appeal against our decisions
• Unacceptable behaviour

Other documents

• Privacy notice
• Regulator of Social Housing: business impact target
• Regulator of Social Housing: innovation plan
• Regulator of Social Housing: whistleblowing reports

• How to report suspicions of fraud, bribery or corruption at the Regulator of Social Housing

• RSH’s letters to registered providers