Guidance

Policies and service standards

The regulator's policies and standards of service

• From: Regulator of Social Housing
• Published: 18 January 2019

• Applies to: England

Our complaints and appeals processes, service standards, and privacy notice

• Service standards
• Complaints process
• How to appeal against our decisions
• Unacceptable behaviour

Other documents

• Privacy notice
• Regulator of Social Housing: business impact target
• Regulator of Social Housing: innovation plan
• Regulator of Social Housing: whistleblowing reports

Published 18 January 2019