How to measure, record and report on the water you abstract.
Measure your water abstraction
Most licences require you to accurately measure and report the quantity of water you abstract. The Environment Agency will discuss these requirements with you while they determine your application.
You need to measure and record the amount of water you abstract so you can keep within the limits allowed in your licence. If you think you need to abstract more than your maximum quantity, you must tell the Environment Agency straight away. There is no guarantee that we will be able to increase the maximum quantity your licence allows you to abstract.
We need accurate records of how much water is taken so we can:
- ensure society’s need for water is balanced with that needed to maintain a healthy aquatic environment
- allocate spare resources to other abstractors
- charge some abstractors based on how much water they take
- check compliance with licence conditions
- provide information on water usage
Report your water abstraction
Your abstraction licence will tell you how often you need to record the amount of water you abstract. Most licences will also ask you to submit a record of your actual abstraction (known as ‘returns’) to the Environment Agency.
Even if you have not taken any water, you must submit a ‘nil’ return if your licence states that you must report your water use.
If you do not submit your record of actual abstraction when required to do so, we may take enforcement action.
If you spray irrigate and hold a two part tariff billing agreement your charges are partially calculated on the amount of water abstracted. To gain the full financial benefits of this agreement it is important that you submit your return, even if you have not abstracted any water.
Contact the Environment Agency
National Customer Contact Centre
PO Box 544
Telephone 03708 506 506
Telephone from outside the UK (Monday to Friday, 8am to 5pm GMT) +44 (0) 114 282 5312
Monday to Friday, 8am to 5pm.
Due to the current health emergency we have reduced the times our phone lines are open. This is under review and we hope to be able to extend them soon. If possible please contact us by email at email@example.com.
The impact of COVID-19 on our teams means you may experience some delays in responses as most of our staff will be working from home. We are currently unable to deal with post sent to our offices in the usual way.