Guidance

Manage your water abstraction or impoundment licence online

Use this service to view and share your licence information and to submit abstraction returns.

You can manage your water abstraction or impoundment licences by creating an online account.

Once you have an account you will be able to:

  • see details of your recent returns
  • view your licence information
  • allow others to manage your licence information and returns

Submit abstraction returns

Most abstraction licences will ask you to submit a record of your abstraction (a return) to the Environment Agency. Even if you have not taken any water, you must submit a nil return if your licence states that you must report your water use.

If you usually submit your returns via the Generic Operator Returns (GOR) online system, sign up to the new service. If you want to submit an XML file with your return information you will need to contact us.

Deadlines for returns

Returns are due on 28 April and 28 November, depending on the terms of your licence.

Your paper licence

The information included in this service does not replace or affect the legal (paper) copy of the licence issued to you. The information must be used for reference only. You must refer to and comply with the licence issued to you as a paper copy when you make decisions about abstracting or impounding water.

Improving the service

Find out how we are modernising the Water resources licensing service in the Water abstraction plan: Abstraction licensing service.

Published 27 March 2018
Last updated 1 November 2018 + show all updates
  1. You can now submit abstraction returns online. If you usually submit returns via the Generic Operator Returns (GOR) online service, sign up to this new service.
  2. Added section 'About this digital service'.
  3. First published.