Guidance

If checks raise a concern: Homes for Ukraine 

What to do if any of the checks you make give cause for concern. 

The safety of beneficiaries and sponsors within the Homes for Ukraine scheme is paramount. Councils should assess whether any of the information gathered through their checks impacts upon a sponsor’s suitability.

Concerns about accommodation

Where the council has concerns about the suitability of accommodation, they should speak with the owner of the property about changes that could be made to remedy any issues before deeming the property unsuitable.

Councils should remain vigilant to safeguarding risks and where concerns arise use existing guidance and frameworks to take appropriate action.

Concerns about a sponsor

Where a council assesses that a sponsor is unsuitable, they should record this information in the case management system (CMS) as soon as possible. When you have failed a check or raised a concern in the CMS, you should ensure that you check it daily, as the government may require more information on the situation.

In cases where the applicant has not been issued a visa, the visa application will be placed on hold. Where the applicant meets all other requirements, the applicant will be contacted by the government to offer them the option to withdraw their visa application or be supported in finding a new sponsor through a rematch. The government will also contact the sponsor to advise them that the application will not be progressed.

In cases where the guest has already been issued with a visa, but has not yet arrived in the UK, ensure the relevant information is recorded on the CMS and the Department for Levelling Up, Housing and Communities (DLUHC) will escalate this to Border Force who will attempt to intercept the guest at the border and contact the sponsor’s council to work together to provide alternative accommodation for the guest if the stop at the border is successful.

Where a council has notified DLUHC that a sponsor has withdrawn or is unsuitable but now wishes to reverse this decision, the council must raise a Jira ticket stating this so that UKVI (UK Visas and Immigration) and/or Border Force can be notified of this update. If the visa application has been placed on hold UKVI will be asked to continue processing the application. If the visa application has been issued, Border Force will be notified that the sponsor is now suitable, and the guest will no longer need to be intercepted at the border.

When reporting a sponsor withdrawal in the CMS, councils should provide out-of-hours contact details in the comments box to enable Border Force to liaise with them when the guest arrives. In these cases, the council will be responsible for urgently contacting the sponsor to advise them that the sponsorship arrangement will not be progressed.

If a guest is in receipt of benefits from the Department for Work and Pensions, they should notify them of any absences from the UK.

Take reasonable steps to inform guests

Councils should take reasonable steps to contact guests to inform them that the sponsor has not met the requirements of the scheme and set out the alternative options available to the guest.

In cases where the guest has already arrived at the sponsor’s household, the council will be responsible for contacting the guest and the sponsor. It is crucial they do this as soon as possible, particularly where there are safeguarding concerns.

Begin the rematch process

In both cases, where a visa has already been issued, the council will be expected to help secure or provide alternative accommodation, or domestic rematching. As it would be unreasonable for the guest to occupy the accommodation, they would be owed statutory homelessness assistance.

Local councils may be able to end a homelessness prevention or relief duty owed to a guest by facilitating a rematch, provided that the new placement and accommodation are suitable, and there is a reasonable prospect of it continuing to be available for at least 6 months.

You may need to help your guest find a rematch.

If a guest intends to leave their child

Where parents/legal guardians have applied through the main Homes for Ukraine scheme they should travel and stay with their children. Once in the UK, guests should not leave their child in the care of a sponsor (or an accompanying adult relative) for a period of 28 days or more. Guests must also not leave their child in the care of a sponsor (or an accompanying relative) for shorter periods on a regular basis.

If exceptional circumstances mean that the parent(s)/legal must leave their child in the care of a sponsor for a short period, guidance is clear that they should agree this with the sponsor and inform the council in advance so they can carry out additional sponsor suitability checks.

Where councils are notified that a child will be or is already in the UK without their parent/guardian and outside the Homes for Ukraine eligible minors scheme you should:

  • flag the newly identified unaccompanied minor on Foundry
  • secure parental or legal guardian consent for the sponsorship arrangements
  • carry out the safeguarding and sponsorship suitability checks required by the eligible minors scheme
  • confirm that the sponsor understands their role
  • carry out regular welfare checks on the sponsor and child to ensure the ongoing suitability of the sponsorship arrangements

This applies in all instances where it is known or intended that the child will be without their parent(s)/legal guardian in the care of a sponsor for a period of 28 days or longer, or when the parent(s)/legal guardian intends to leave the child in the care of a sponsor for shorter periods on a regular basis.

Published 16 January 2023
Last updated 13 September 2023 + show all updates
  1. Information added advising that parents / legal guardians must not leave their children in the care of the sponsor for a prolonged time or repeatedly.

  2. First published.