Guidance
How to know if correspondence from HM Land Registry is genuine
Check our list of email addresses and telephone numbers to help you decide if the correspondence you've received is a scam.
Applies to England and Wales
HM Land Registry will never ask for your password to any accounts over the phone or by email.
From 23 August 2026, customers will receive application-related correspondence via a secure link within the email, originating from hm.land.registry@notifications.service.gov.uk.
For more information see Changes to how HM Land Registry sends emails about applications.
The email address domains we use are:
- @landregistry.gov.uk
- @notifications.service.gov.uk
- @email.landregistry.gov.uk
- @mail.landregistry.gov.uk
- @email-communication.landregistry.gov.uk
If you’d like to know more about HM Land Registry you can sign up to genuine emails from us.
Phone
The numbers we will call you from are:
- 0300 006 0411 (English)
- 0300 006 0422 (Welsh)
Contact HM Land Registry
If you require anything from us you can contact HM Land Registry.