Guidance

Housing apprenticeships

Types of apprenticeships that you can apply for in the housing sector.

Housing officers supervise the day-to-day management of rented properties that belong to housing associations and local authorities. They assess the needs of people applying for housing, allocate vacant accommodation and deal with problems from anti-social behaviour to broken boilers.

Training opportunities

Your duties will depend on your employer and whether they’re part of the public sector, the voluntary sector, or the private rented sector. You could be:

  • assessing housing need in applicants
  • letting homes
  • collecting rents
  • managing the development of new homes

You’ll learn about:

  • customer services
  • housing management
  • lettings and allocation
  • homelessness and advice
  • supported housing (which covers shared housing, hostels and sheltered housing)
  • repairs and maintenance

Types of apprenticeships

There are 2 types of apprenticeship.

As an intermediate level apprentice you can train as a housing assistant.

On an advanced level apprenticeship you can train in roles like:

  • housing officer
  • housing support officer
  • community support officer

Apply for a housing apprenticeship

You can become an apprentice in England if you’re:

  • 16 or over
  • eligible to work in England
  • not in full-time education