Guidance
Get help with using VAT online services
Find out how to access guidance and videos to help you with VAT online services and your VAT online account.
You can use this tool to get help with:
- appointing someone to deal with HMRC on your behalf
- VAT registration
- VAT repayments and refunds
- changing your VAT business details
- making a VAT payment
- late payment penalties, surcharges and notices of assessment
- registering for the VAT Flat Rate Scheme
If you need help with anything else, check the VAT detail information guidance collection.
You can also get help from HMRC if you need extra support.
Use the online tool
The tool signposts you to guidance and videos to help you with VAT online services.
Updates to this page
Published 1 April 2026