9 Claims

How to make a claim for payment.

We must receive all claims for payment as per your agreed schedule, with the final claim for payment being submitted no later than three months after the agreement end date. We will not accept claims after this date.

The table below shows the claim schedule for each period you can claim for throughout your agreement:

Agreement Year Period covered Submission dates
1 1 June to 31 August 2022 15 September to 31 October 2022  
  1 September to 30 November 2022 15 December 2022 to 31 January 2023  
  1 December 2022 to 28 February 2023 15 March to 30 April 2023  
  1 March 2023 to 31 May 2023 15 June to 31 July 2023  
    Submit Annual Report 1 June to 15 July 2023
2 1 June to 31 August 2023 15 September to 31 October 2023  
  1 September to 30 November 2023 15 December 2023 to 31 January 2024  
  1 December 2023 to 29 February 2024 15 March to 30 April 2024  
  1 March to 31 May 2024 15 June to 31 July 2024  
    Submit Annual Report 1 June to 15 July 2024
3 1 June to 31 August 2024 15 September to 31 October 2024  
  1 September to 30 November 2024 15 December 2024 to 31 January 2025  
  1 December 2024 to 28 February 2025 15 March to 30 April 2025  
  1 March to 31 May 2025 15 June to 31 July 2025  
    Submit Annual Report 1 June to 15 July 2025

We will only pay for approved and eligible spending that is recorded on your Grant Funding Agreement and evidenced by supporting documentation. If you’ve changed your Grant Funding Agreement and what you will be claiming for in any given quarter, you must have requested this change and received permission from us before claiming.

When you’ve finished the work and the payment(s) for the items or activities has left your bank account, you can send us your claim for payment. If you are using a contractor, you must pay them before you make a claim for payment from us.

We will pay valid claims within 2 months of receiving them. If we receive a claim for payment after the last date of submission for the relevant claim period, the claim will be rejected.

9.1 Making a claim

The CS Facilitation Fund claim form is available for you to download on GOV.UK.

You must fill this form in to confirm the activities carried out against your planned milestones. You must keep evidence to support your claim. You must provide proof of spending, and evidence of payment (for example invoices, payslips, and bank statements) in support of any items you’ve claimed for.

You must fill in timesheets with the names of each person you are claiming for and the length of each activity so that we can accurately process your claim.

Claims and supporting documentation should be sent to us by email only.

  • Make sure you have the correct permission levels on the Rural Payments service
  • Make sure your email address is registered on the Rural Payments service
  • Put CS Facilitation Fund Claim – SBI123456789 and CSFF123456 in the subject heading of your email to us
  • Send your email to ruralpayments@defra.gov.uk.

All payments will be paid directly into the Facilitator’s nominated bank account by the Rural Payments Agency (RPA).

9.2 If you make a mistake

If you make a mistake on your claim form, you can resubmit it. If you have any questions or concerns about completing the form, get in touch through the Rural payment’s helpline on 03000 200 301 before you submit your claim, and we will help you.

We will work out the payment due to you based on your claim. If we notice there are errors, we will remove any ineligible amounts and pay you only on the eligible claims we can verify.

If your claim does not reach us on time, is incomplete or not in accordance with the scheme rules and scheme manual, then we may have to take action such as withholding payment or reducing part or all of your grant.