Contact the Fair Work Agency
How to contact the Fair Work Agency (FWA)
Report serious abuse at work
You’re being seriously abused or exploited at work if you believe you’re being controlled, threatened or manipulated.
You can report serious abuse or exploitation at work to the Fair Work Agency.
Complain about problems with pay or work rights
Examples of problems with pay or work rights could include:
- working hours
- not being paid the National Minimum Wage
- an issue with an employment agency
- an issue with a gangmaster agency – these are employment providers to agricultural and food processing sectors
Use the complain about pay or work rights form.
Get advice on employment issues
Contact Acas for free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict.
Gangmaster licensing
How to apply for or renew a gangmaster’s licence
Check if a gangmaster is licensed
You can call or email the Fair Work Agency if you need advice on gangmaster licensing.
Phone: 0345 161 6000
Email: licensing@fairworkagency.gov.uk
General enquiries
Phone: 0345 161 6000
Monday to Friday, 9am to 5pm (except public holidays)
Find out about call charges
Email: contact@fairworkagency.gov.uk
Write to:
Fair Work Agency
Loxley House
Station Street
Nottingham
NG2 3NG
Contact us to:
- make a freedom of information (FOI) request
- make a media request
- complain about the FWA
- ask for a document in an accessible format
- ask for your personal data (subject access request)
Privacy notice
Our personal information charter sets out how we use your personal data when you write to us.