Check if a phone call you've received from HMRC is genuine
Check a list of recent phone contacts from HMRC to help you decide if a phone call you've received is a scam.
If your phone call is not listed here check HMRC contact that uses more than one communication method.
Debt management
HMRC is sending voice prompts to some customers, explaining what you need to do if you’re behind with your payments. Customers will receive these as an inbound phone call to landline and mobile phones. They will give details for paying HMRC, or a helpline number for you to contact.
HMRC is also sending messages that give advice about how important it is to make payments using the correct information.
The messages will not ask for any personal or financial information.
Follow-up telephone calls to pension scheme administrators
From 29 June 2026 up to and including 31 December 2026, you may receive a phone call from HMRC.
HMRC Pensions Programme will call you by phone if you have not yet migrated your schemes to the Managing Pension Schemes online service.
HMRC will not ask you for personal financial information.
Missed call or voicemail from HMRC
HMRC may contact you by phone or leave a voicemail from this number 0300 200 3884.
This telephone number is not for general HMRC enquiries.
If we contact you, we will:
- call you on a mobile or landline device
- never ask for personal or financial information during the call
If you miss the call we may leave a voicemail to let you know we will try to contact you again.
If you use call-blocking features, check it allows calls from HMRC (0300 200 3884).
Other phone calls you should check
You can also check phone calls listed in HMRC contact that uses more than one communication method.