How to appeal if you are given a notice for misleading your customers by a food regulator, inspector or trading standards officer.
What you can appeal against
You can appeal against a food labelling decision or improvement notice issued by:
- Food Standards Agency
- Department for Environment, Food and Rural Affairs (Defra)
- trading standards
This may happen if they believe your menu, labels, packaging or advertising are misleading for customers.
Time limits for appealing
You have 28 days to appeal after the regulator sends or gives you the notice.
If you miss the time limit, you can ask for more time to appeal. Explain why you’re late, and the tribunal will decide if it can still accept your case.
Your case will be dealt with by a tribunal in the General Regulatory Chamber.
The tribunal is independent of the government, and will listen to both sides of the argument before it reaches its decision.
How to appeal
Clearly say why you want to appeal against the decision.
Include any supporting documents, like the improvement notice.
Send the form to firstname.lastname@example.org or:
General Regulatory Chamber
HM Courts & Tribunals Service
PO Box 9300
Telephone: 0300 123 4504
Tribunal staff can explain how the process works, but they can’t give you legal advice.
What happens next
The tribunal will write to you explaining the next steps.
Find out more about General Regulatory Chamber hearings and decisions.
Legislation and rules
The Act has been amended by the regulations below, which transferred appeals to the tribunal:
- Food Information Regulations 2014 (schedule 4, parts 3 and 4)
- Fish Labelling Regulations 2013 (regulation 8)
- Fruit Juices and Fruit Nectars (England) Regulations 2013 (regulation 18)
- Products Containing Meat etc (England) Regulations 2014 (regulation 7)
Read more detailed rules on how your case will be handled in the General Regulatory Chamber procedure rules.