The British Consulate in Las Palmas represents the UK government in the islands of Gran Canaria, Lanzarote and Fuerteventura and provides services to British nationals living in and visiting the region.
Services for British nationals
To contact the Emergency Services in Spain call 112. To report a crime to the Spanish police in English, call 902 102 112 (lines open 9am to 9pm).
If you’re in Gran Canaria, Lanzarote or Fuerteventura and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call +34 928 26 25 08. If you’re in the UK and concerned about a British national in Gran Canaria, Lanzarote or Fuerteventura, call 020 7008 1500.
Get or renew a passport
The British Consulate can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you are due to travel in the next 24 hours, contact us as soon as possible.
If you are travelling in the next week and your passport is not available, you may be able to apply for an ETD. You can go to your nearest consulate and normally obtain an ETD on the day. You must bring your travel details for all applications plus proof of your address in Spain if the ETD is for a round trip. You should arrive at the consulate at least an hour before the scheduled closing time.
- are over 16 years old and
- are a British citizen and
- have previously owned a British passport
- over 16 years old but have not owned a British passport before or
- not a British citizen or
- applying for a child under 16 years old
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Consulate Las Palmas.
Travel advice: For information and advice on travelling to Spain, see travel advice for Spain.
Get a visa
The British Consulate can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Marriage and civil partnerships
For information on getting married in Spain, see getting married abroad.
Register a birth or death
If you’re in the country where the death occurred, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Spain. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
See the full list of notarial and documentary services we provide.
The Las Palmas Consulate does not provide legalisation services.
Ask the UK government to get a UK document legalised (certified as genuine).
Pensions and benefits in Spain
Healthcare in Spain
A guide for British nationals living, or planning to live, in Spain on the different ways to access healthcare.
A guide explaining the new rules for British citizens applying for residency in Spain, what documents are required, and information on the right to reside in Spain for both British citizens and non-EU family members. The guide includes information about registering on the Padron with your local town hall.
Buying property in Spain
Information to help you make a full and considered decision about buying a property in Spain.
List of lawyers and interpreters
Use our list of English speaking lawyers and interpreters if you need help with official transactions in Spain. Please note that inclusion in this list does not constitute official endorsement by the British Consulate or the UK government.
How else we can help
In addition to the services listed above we can also:
provide information about transferring funds
help people with mental illness
contact family or friends for you if you want
For more information on the services we provide, see Support for British nationals abroad: A guide.
For general information on living in or planning to live Spain, see living in Spain
What our consulates cannot do for you
Although we try to help British nationals in a wide range of situations, we also cannot:
help you enter a country, for example, if you don’t have a visa or your passport is not valid
give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
get you better treatment in hospital or prison than is given to local people
pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
make travel arrangements for you, or find you work or accommodation
make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in Spain