Request for feedback on rail passenger numbers and crowding statistics
The department are reviewing the rail passenger numbers and crowding statistical publication. We are carrying out a user feedback survey to see how we can make this publication better, more informative and more user friendly. All contributions to this survey are welcomed.
In autumn 2017, rail passenger numbers fell in many major cities, including London. Crowding levels in London also fell during the peaks, but increased overall in other major cities.
On a typical autumn weekday in 2017:
- the number of daily rail passengers fell in Leeds, Liverpool, London and Manchester
- passenger numbers in other major cities increased
- over 1 million passengers arrived into London, with 55% arriving in the morning peak
- morning peak passenger numbers increased overall for all major cities outside of London
In autumn 2017:
- morning peak crowding was highest in London (5.4%), followed by Cambridge (4.8%) and Manchester (4.3%)
- King’s Cross had the highest crowding levels in the morning (9.0%) and the afternoon peaks (5.6%) of all central London stations
- 23% of passengers were standing on trains arriving into London in the morning peak
Background information on the rail passenger numbers and crowding statistics and how they are collected can be found in the notes and definitions.