Accredited official statistics
Public attitudes towards train services
Adults' experiences of, and attitudes towards, rail travel in the United Kingdom
Documents
PDF, 189 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
PDF, 77 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
ZIP, 203 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
ZIP, 22.3 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
MS Excel Spreadsheet, 20 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
PDF, 10.7 KB
This file may not be suitable for users of assistive technology.
Request an accessible format
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email
webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
Details
Summary
This publication summarises adults’ experiences of, and attitudes towards, rail travel in the United Kingdom using questions asked on the Office for National Statistics Opinions omnibus survey in April 2012. It covers:
- short distance rail journeys of less than 50 miles and long distance rail journeys of more than 50 miles
- the accessibility of railway stations
- the frequency and purpose of rail journeys
- how users and non-users rate and perceive rail services
- whether experiences have met expectations
- which features users most value
- why non-users and infrequent users do not use services more often and what improvements would encourage them to use trains more often
- opinions on the number and range of train tickets available and their ratings of a number of ticket features
Updates to this page
Published 27 September 2012
