Accredited official statistics

English Housing Survey 2022 to 2023: satisfaction and complaints - fact sheet

This fact sheet sets out key information about how satisfied households were with their housing circumstances and the extent of complaints.

• From: Ministry of Housing, Communities and Local Government
• Published: 18 July 2024
• Last updated: 12 February 2025
  Show all updates

  1. 12 February 2025

     Change made to Annex Table 12 to clarify the different complaints procedure between social and private renters. Subsequent changes to text in section 6 and the accompanying infographic.

  2. 18 July 2024

     First published.

Applies to England

Documents

English Housing Survey 2022 to 2023: satisfaction and complaints - fact sheet

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Annex tables

ODS, 127 KB

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Details

The fact sheet first examines self-reported satisfaction across tenures by different demographic groups. It then goes on to examines complaints in the rented sectors by different demographic groups.