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Contact your claims company or the Financial Ombudsman Service to make a complaint
How to apply for authorisation to become a regulated claims company, understanding the fee structure, and how and when to pay fees.
Find out if a business is, or has been, authorised by the Financial Conduct Authority to provide claims management services
Reports summarising the performance of the Claims Management Regulator across a 12-month period.
How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.
Recent investigations and enforcement actions carried out by the Claims Management Regulator.
Detailed guidance for claims management companies (CMCs) on complying with the rules in relation to the interim fee cap which comes into force 10 July 2018.
How to reduce unnecessary delays in the processing of an application to become an authorised claims company.
Data on the applications received and decisions made under the miscarriage of justice application service.
A dedicated space with the latest updates, contingency measures and processes following a cyber attack on the Legal Aid Agency’s online digital services.
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