Statutory guidance

Work Choice provider guidance: effective from April 2017

Guidance for referrals during the current Work Choice contracts’ extension period from April 2017.

Documents

Section 1: introduction and overview

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Section 2: referral: sources and procedures

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Section 3: stage 1: the initial provider interview

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Section 4: stage 2: module 1, pre-employment support

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Section 5: stage 3: module 2, employment support

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Section 6: obsolete

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Section 7: returning to the programme

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Section 8: retention

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Section 9: development planning and leaver reports

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Section 10: distance travelled

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Section 11: financial incentives

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Section 12: self employment

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Section 13a: working with supported businesses

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Section 14a: guidance for supported businesses

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Section 15a: performance and management information

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Section 16a: financial procedures

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Section 17: payment validation

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Section 17: annex 1 clerical claim for an outcome payment (for special customer records)

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Section 17: annex 1 clerical claim for a supported or unsupported job outcome or sustained job outcome

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Section 17: annex 2 validation report

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Section 18: quality, continuous improvement, assessment and evaluation

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Section 19: customer choice

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Section 20: wage incentives

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Annex 1a: provider referrals and payment system (PRaP)

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Annex 2: forms and E-forms pertaining to Work Choice

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Annex 3: working with sub-contractors

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Annex 4: compatibility with other provision

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Annex 5: permitted work

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Annex 6: Access to Work programme

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Annex 7: identifying Statutory Referral Organisations (SRO)

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Annex 8: marketing and publicity

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Annex 9: obsolete

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Annex 10: Work Choice prime providers

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Annex 11: list of abbreviations

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Work Choice Statutory Referral Organisation form

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Work Choice Statutory Referral Organisation Authorisation form

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Details

DWP providers should use this guidance for all referrals made to Work Choice during the contracts’ extension period in England and Wales. The extension period is from:

  • 7 April 2017 for Remploy only
  • 25 April 2017 for Work Choice contracts originally awarded to providers in 2010

Read the Work Choice provider live running memos for updates to the guidance.

Providers should use the Work Choice provider guidance: before April 2017 for referrals made to Work Choice in:

  • England and Wales before the contracts’ extension period
  • Scotland up to 31 March 2017
Published 25 April 2017
Last updated 30 July 2018 + show all updates
  1. Published a revised version of section 17 (now dated July 18) - information about the changes can be found in Work Choice live running memo 67.
  2. Revised section 4, and annexes 2 and 4 - all are now dated May 2018 and include information on compatibility with the Work & Heath Programme.
  3. Revised sections 1, 2, 3, 5, 7, 8, 9, 13a, 14a, 19 and 20 and annexes 7 and 8. Also revised versions of the section 13a forms: 'request protected place move to host employer', 'notification of extension of 26 week placement' and 'supported businesses return'. All the revised versions are dated March 2018. Information about the changes to the guidance can be found in Work Choice provider memo LR64.
  4. Published a revised version of section 13a (now dated Nov 17).
  5. Published a revised version of section 13a (now dated Oct 17).
  6. Published a revised annex 10 (now dated July 17), revised section 13a: working with supported businesses (now dated Aug 17) and 13a monthly supported business return form. More information about the changes can be found in Work Choice live running memo LR55.
  7. Published a revised section 13a, now dated July 2017.
  8. Published revised version of 'Section 15a: performance and management information'. The revised version includes corrected performance indicators.
  9. First published.