Provider memo 65: Work and Health Programme (including JETS) Provider guidance updates
Updated 4 April 2024
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To: Work and Health Programme Providers
From: Work and Health Programme Operational Policy Team
Subject: Work and Health Programme (including JETS) Provider guidance updates
Action: For information and action
Timing: Immediate
Background
This memo is to inform you that the Work and Health Programme (including JETS) Provider guidance has been updated to reflect the changes from and including the 1st November 2022.
Summary
The extension will deliver a number of changes to ESF requirements, remove the exit report (only for those referred during the extension) and update the Self-employed tracking period. The WHP (including JETS) Provider Guidance has been updated to reflect the changes.
Actions
You and your supply chain partner[s] must now use the version of Provider Guidance published on GOV.Uk.
| Chapter | Title | Section | Summary of Change | Date of Guidance Change | Version Number |
|---|---|---|---|---|---|
| 1 | Introduction and overview | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 12 |
| 2 | Participant Investigation, eligibility and referral | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 13 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 9 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 10 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start | Para 26 | Correct para numbers added as ref to ESF generic guidance | 01/11/22 | 10 |
| 4 | Action planning | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 9 |
| 4 | Action planning | 2 | Correct para numbers added as ref to ESF generic guidance | 01/11/22 | 9 |
| 4 | Action planning | 26-29 | Update on the new process during extension on Exit reports and action plans | 01/11/22 | 9 |
| 5a | Mandation to activity attracting a low-level sanction | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 5b | Mandation to activity attracting a low-level sanction | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 6 | Working with participants with complex needs | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 7 | Entitlement Doubt | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 8 | Raising a compliance doubt for LTU Participants | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 9 | Re-compliance and reviewing a sanction | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 4 |
| 9 | Re-compliance and reviewing a sanction | 37 | Removed para referring to generic guidance on decisions and appeals | 01/11/22 | 4 |
| 10 | Change of circumstance and notification | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 8 |
| 11 | Programme completers Exits | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 12 |
| 11 | Programme completers Exits | 6 | Paragraph ref number changed | 01/11/22 | 12 |
| 11 | Programme completers Exits | 17 | Paragraph ref number changed | 01/11/22 | 12 |
| 11 | Programme completers Exits | Please note after para 40 bullet | Paragraph Ref number changed | 01/11/22 | 12 |
| 11 | Programme completers Exits | 46-57 | Update on the new process during extension on Exit reports and action plans | 01/11/22 | 12 |
| 11 | Programme completers Exits | 59 | Removal of please note and additional new paragraph | 01/11/22 | 12 |
| 11 | Programme completers Exits | 61 | Paragraph updated | 01/11/22 | 12 |
| 11 | Programme completers Exits | 63 | Paragraph Ref number changed | 01/11/22 | 12 |
| 11 | Programme completers Exits | 70 | Paragraph Ref number changed | 01/11/22 | 12 |
| 11 | Programme completers Exits | 149 | Paragraph updated | 01/11/22 | 12 |
| 12 | Complaints | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 6 |
| 13 | Funding model | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 5 |
| 13 | Funding model | 41 | Core added to end of para | 01/11/22 | 5 |
| 14 | Validation | After contents section | Strapline added on the ESF changes | 01/11/22 | 5 |
| 14 | Validation | Self Employed Outcome – Validation Process para 48 and please note | Core self-employed outcomes must be submitted within 90 days of outcome being achieved. | 01/11/22 | 5 |
| 15 | Data Sharing | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 8 |
| 15 | Data Sharing | 17,18 and 21 | Correct spelling of WHPJER1 | 01/11/22 | 8 |
| 15 | Data Sharing | 22-25 | Update on the new process during extension on Exit reports and action plans | 01/11/22 | 8 |
| 15 | Data Sharing | please note prior to para 44 | Correct para numbers added as ref to ESF generic guidance | 01/11/22 | 8 |
| 16 | Performance management, assurance and compliance monitoring | After Contents section | Strapline added on the ESF Changes | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 9 | New para on Action Plan activities | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 10-11 | Updated paragraphs | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 12 bullet 1 | Reworded and additional wording added | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 17-19 | Reworded and additional wording added | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 25-26 | Reworded and additional para added | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 34 | Additional wording added | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 37 | Table updated | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | 39 | Extra para added | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | Table after 43 and 44 | Tables updated | 01/11/22 | 5 |
| 16 | Performance management, assurance and compliance monitoring | Bullets after para 57 | Bullet 1 & 2 updated | 01/11/22 | 4 |
| 16 | Performance management, assurance and compliance monitoring | 58 | Removal of word provider | 01/11/22 | 4 |
Further Information
If you have any queries about this memo, please contact: whp.enquiries@dwp.gov.uk