Provider memo 60: Amendments to Work and Health Programme Provider Guidance
Updated 4 April 2024
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To: Work and Health Programme Providers
From: Work and Health Programme Operational Policy Team
Subject: Amendments to Work and Health Programme Provider Guidance
Action: For information
Timing: Immediate
Background
1. This memo informs you of amendments that have been made to Work and Health Programme Provider Guidance chapters 3, 3b, 4 and 11 in response to living with COVID-19 government guidelines and changes to ESF participant signature requirements.
2. WHP Provider Guidance chapters 1, 2, 3, 3b, 4 and 11 has been updated to reflect these changes.
Summary and action
3. As changes have been made throughout the chapters you and your supply chain must familiarise yourself with each chapter in its entirety.
4. The updated Provider Guidance has already been published on GOV.UK and should be used from 11 August 2022 by you and your supply chain partners.
5. From 11 August 2022, the above Provider Guidance chapters 1 and 2 was updated and published on GOV.UK.
| Chapter | Title | Section(s) | Summary of Change | Date of form change | Version Number |
|---|---|---|---|---|---|
| 1 | Introduction and Overview | Paragraph 11 | Removal of reference to furlough | 11/08/2022 | 10 |
| 1 | Introduction and Overview | Paragraph 11 | Removal of reference to self-employed income support scheme (SEISS) | 11/08/2022 | 10 |
| 1 | Introduction and Overview | Paragraphs 16 and 17 | Updated reference and process around the Public Sector Comparator | 11/08/2022 | 10 |
| 2 | Participant Identification, Eligibility, and Referral | Paragraph 1 and 9 | Removal of reference to self-employed income support scheme (SEISS) | 11/08/2022 | 11 |
| 2 | Participant Identification, Eligibility, and Referral | Paragraph 9 | Removal of reference to furlough | 11/08/2022 | 11 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 15, 27, 29 and 91 | Clarification regarding signature requirements, including ESF and non-ESF participants | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 28 | Clarification around preferred method of delivery still being face-to-face, obtaining a wet signature, including retrospective wet signatures for ESF and non-ESF participants | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 30 | Clarification regarding appropriate use remote delivery, including use in lieu of a signature | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 32 | Clarification regarding wet signatures and the removal of COVID-19 related guidance | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 34 | Clarification that COVID-19 easements are no longer to be used, including using “COVID-19” in lieu of a signature | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 35 | Removal of ESF COVID-19 related guidance | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 36 | Removal of COVID-19 related guidance and instruction to expect to obtain wet signatures at future interventions | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 55 | Removal of reference to furlough | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 92 and 98 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants | 17/08/2022 | 7 |
| 3 | Acknowledging referrals, initial Participant engagement and registering a start (WHP Core) | Paragraph 99 | Clarification regarding face-to-face delivery and obtaining wet signatures | 17/08/2022 | 7 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 24 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 27, 102, 103 and 104 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 50 | Removal of Self-Employed Income Support Scheme (SEISS) reference | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 64 | Clarification regarding signature requirements, including retrospective signatures for ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 65 | Clarification regarding signature requirements, including retrospective signatures for ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 66 | Clarification regarding signature requirements, including retrospective signatures for ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 69 | Clarification regarding signature and audit requirements for ESF participants | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 71 | Clarification that COVID-19 easements are no longer to be used and that COVID-19 cannot be used in lieu of a signature | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 75 | Clarification that COVID-19 easements are no longer to be used and ESF audit requirement | 17/08/2022 | 8 |
| 3b | Acknowledging referrals, initial Participant engagement and registering a start (WHP JETS) | Paragraph 105 | Clarification regarding signature requirements when remote delivery does take place | 17/08/2022 | 8 |
| 4 | Action Planning | Paragraph 7 and 11 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants | 17/08/2022 | 7 |
| 4 | Action Planning | Paragraph 12 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants, including audit requirements for WHP core | 17/08/2022 | 7 |
| 4 | Action Planning | Paragraph 13 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants for WHP JETS | 17/08/2022 | 7 |
| 4 | Action Planning | Paragraph 14 | Clarification regarding signature requirements, including retrospective signatures for ESF on programme | 17/08/2022 | 7 |
| 4 | Action Planning | Paragraph 15 | Clarification regarding signature requirements, including retrospective signatures for ESF and non-ESF participants | 17/08/2022 | 7 |
| 11 | Programme Completers and Early Exits | Paragraph 19 and 21 | Clarification regarding signature requirements for ESF and non-ESF participants | 17/08/2022 | 10 |
| 11 | Programme Completers and Early Exits | Paragraph 20, 29, 36, 49, 131 and 132 | Clarification regarding COVID-19 period easements and signature requirements for ESF and non-ESF participants | 17/08/2022 | 10 |
| 11 | Programme Completers and Early Exits | Paragraph 23 | Clarification regarding face-to-face delivery and signature requirements | 17/08/2022 | 10 |
| 11 | Programme Completers and Early Exits | Paragraph 24 and 25 | Removal of COVID-19 related guidance | 17/08/2022 | 10 |
| 11 | Programme Completers and Early Exits | Paragraph 44 | Clarification regarding COVID-19 period easements and signature requirements for ESF participants | 17/08/2022 | 10 |
Further Information
6. If you have any queries about this memo, please contact: WHP.ENQUIRIES@DWP.GOV.UK