Provider memo 48: Amendments to Work and Health Programme (COVID 19) including JETS Provider Guidance
Updated 4 April 2024
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This memo is for Work and Health Programme (WHP) providers.
Issued by: Work and Health Programme Operational Policy Team
Action: For information
Timing: Immediate
1. Background
1. This memo informs you of amendments that have been made to Work and Health Programme (COVID 19) including JETS Provider Guidance Chapters.
2. Summary and action
2. The information in Work and Health Programme (COVID 19) including JETS Provider Guidance should be read in full and used by you and all of your supply chain partners. Particular attention should be given to Chapters 3, 3b, 4,10 and 11 which provides information on the ESF requirements during COVID 19 easements.
| Chapter | Paragraph | Title | Summary of change | Date of guidance change | Version number |
|---|---|---|---|---|---|
| 3 | 27-32, 71, 74-78 and minor changes throughout the chapter | Acknowledging referrals, initial participant engagement and registering a start | ESF requirements during COVID-19 easements | 10 September 2021 | 3 |
| 3b | 65-69, 72, 100-104 and minor changes throughout chapter | (For JETS) Acknowledging referrals, initial participant engagement and registering a start | ESF requirements during COVID-19 easements | 10 September 2021 | 4 |
| 4 | 9-18 and minor changes throughout chapter | Action planning | ESF requirements during COVID-19 easements | 10 September 2021 | 4 |
| 10 | 39 (removal of a line) | Change of circumstances and notifications | Extend period of sickness – Please note removed |
1 September 2021 | 4 |
| 11 | 20-28, 34,117 and minor changes throughout chapter | Programme completer and early exits | ESF requirements during COVID-19 easements | 10 September 2021 | 6 |
| Forms | The following forms and letters have been updated with logos: WHP JETS Vol Appt EW WHPERJ1 EW WHP JETS Man Appt WHP JETS Vol Appt WHPERJ1 WHP JETS ManAppt W WHP JETS Vol Appt W WHPERJ1 W WHP JETS Man Appt WHP JETS Vol Appt |
Letters and forms annex 2 (on Jaggear) | Logos updated – no content changes | You will receive updated forms by Jaggear by close of play on 14 September 2021 | All V1.1 |
3. Forward Look
3. Please Note: We are in the process of reviewing the MAPPA process which is currently outlined in the WHP (including JETS) Provider Guidance. You may receive MAPPA referrals from Job Centre Plus with the full contact details of the Participant. As per current guidance, you will be notified by the Jobcentre Plus SPOC (where required) if the customer is a MAPPA case.
4. Further Information
4. If you have any queries about this memo, please contact: WHP.ENQUIRIES@DWP.GOV.UK
Regards
Work and Health Programme Operational Policy team