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Guidance

Whiplash reform programme: supporting information and documents

The whiplash reforms apply to claims made from 31 May 2021. The following documents provide more information.

Updates to this page

From:
Ministry of Justice
Published:
26 April 2021
Last updated:
23 May 2025
Show all updates

  1. Updated guidance: claims for whiplash injuries which occur on or after 31 May 2025 are subject to an uprated tariff.

  2. Added 'Adolygiad Statudol o Reoliadau Anafiadau Atchwip 2021' (Welsh language version of 'Statutory Review of the Whiplash Injury Regulations 2021')

  3. Statutory Review of the Whiplash Injury Regulations 2021: Lord Chancellor’s Report and Recommendations published.

  4. Updated 'Payment of court fees in road traffic accident related personal injury claims under the new small claims track limit'. The application fee has been increased from £275 to £303.

  5. Five steps to using the online Official Injury Claim Service updated.

  6. Official Injury Claim: Ministry of Justice Operational Analysis 31 May 2021 to 30 May 2022 and tables published.

  7. Five steps to using the online Official Injury Claim Service in Welsh published.

  8. Five steps to using the online Official Injury Claim Service published.

  9. Data information added.

  10. Application fee change.

  11. Official Injury Claim Advisory Group membership updated.

  12. Addition of details on the Official Injury Claim Advisory Group.

  13. Page updated.

  14. Payment of court fees in road traffic accident related personal injury claims under the new small claims track limit document published.

  15. First published.

Applies to England and Wales

Documents

Statutory Review of the Whiplash Injury Regulations 2021: Lord Chancellor’s Report and Recommendations (2024)

Ref: ISBN 978-1-5286-4968-1

PDF, 476 KB, 36 pages

Adolygiad Statudol o Reoliadau Anafiadau Atchwip 2021

PDF, 653 KB, 39 pages

This file may not be suitable for users of assistive technology.

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Payment of court fees in road traffic accident related personal injury claims under the new small claims track limit

HTML

Official Injury Claim Advisory Group

https://www.gov.uk/government/collections/official-injury-claim-advisory-group

Five steps to using the online Official Injury Claim Service

PDF, 692 KB, 14 pages

Pum cam at ddefnyddio’r Gwasanaeth Hawliadau Anafiadau Swyddogol ar-lein

PDF, 645 KB, 14 pages

This file may not be suitable for users of assistive technology.

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Official Injury Claim: Ministry of Justice Operational Analysis, 31 May 2021 to 30 May 2022

PDF, 706 KB, 35 pages

Official Injury Claim: Ministry of Justice Operational Analysis tables, 31 May 2021 to 30 May 2022

ODS, 15.5 KB

This file is in an OpenDocument format

Details

On 31 May 2021, the government made changes to the claims process for low value road traffic accident (RTA) related personal injury claims, the majority of which are ‘whiplash claims’.

The reforms apply to claims arising from an RTA valued at less that £5,000. These changes mean you will have the opportunity to settle these small claims online without the need to go to court or for legal representation.

More information is available here.

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