Notice

Warm Homes Skills Programme: privacy notice

Updated 23 June 2025

Applies to England

© Crown copyright 2025

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This publication is available at https://www.gov.uk/government/publications/warm-homes-skills-programme-privacy-notice/warm-homes-skills-programme-privacy-notice

This Privacy Notice is made under Articles 13 and/or 14 of the UK General Data Protection Regulation (UK GDPR).

1. Your data

We will process the following personal data:

From Applicants and employees involved in the submission of bids and delivery of training we will process the following:

  • name
  • email address
  • telephone number
  • name of company
  • qualifications
  • level of experience

From Trainees the following personal data will be processed:

  • name
  • address
  • postcode
  • email address
  • telephone number
  • age
  • name of employer (if applicable)
  • level of experience
  • gender

We will also process the following special category data from Trainees:

  • race
  • disability             

From the Quality Assurance Assessor the following personal data will be processed:

  • name
  • address
  • postcode
  • email address
  • telephone number
  • experience

The data will be collected from training providers & indirectly from trainees, by our processors, the Midlands Net Zero Hub (the “Hub”), with the accountable body being Nottingham City Council (NCC). The information will be forwarded to DESNZ. Data will also be shared with an evaluator at the end of the programme by the Hub or DESNZ.

2. Purpose

The purpose(s) for which we are processing your personal data is:

  • to assess eligibility for the delivery of the Warm Homes Skills Programme
  • for compliance and anti-fraud checks against the possible 10% uplift funding route associated with the training of Underrepresented workers
  • for monitoring and evaluation purposes.

The legal basis for processing your personal data under Article 6 of the UK GDPR is:

1(e) Public task: Processing is necessary for the performance of a task carried out in the public interest or official functions, and the task has a clear basis in law The public task is the delivery of the Warm Homes Skills Programme and subsequent evaluation. Trainees may also be contacted as part of an independent evaluation.

3.1 Special Category Personal Data (also known as sensitive personal data)

Processing of special category data is under Article 9 (2) (g) substantial public interest and the conditions under Part 2 of Schedule 1 of the Data protection Act 2028 are as follows:

  • for compliance and anti-fraud checks: Paragraph 6 Statutory etc and government purposes: Processing is necessary for reasons of substantial public interest for the exercise of a function of a government department; the function is the delivery of the Warm Home Skills Programme
  • for equality and diversity monitoring: Paragraph 8 - Equality of Opportunity or Treatment

4. Recipients

The personal data may be shared by us with an independent evaluator, other government departments or public authorities and selection board members where necessary as part of the Warm Homes Skills Programme and for future supply chain research. We may share your data if we are required to do so by law, for example by court order or to prevent fraud or other crime.

Following the conclusion of training delivery, data may be used to invite successful applicants and trainees to participate in research about their experiences with the project. The data collected will be shared with an evaluator and used to cross-reference with subsequent evaluations undertaken for future skills programmes.

As part of our IT infrastructure, your personal data will be stored in the UK on systems provided by our data processors - Microsoft and Amazon Web Services. This does not mean we actively share your personal data with these entities; rather, they are technical service providers who host infrastructure supporting our IT systems

5. Retention

Unsuccessful Applicant data will be kept for a period of 3 years following the date of receipt of the application.

Successful Applicant data will be retained by DESNZ for 7 years as part of the contract documentation from the date of contract expiry in line with standard business use for DESNZ for internal audits/audit investigations & evaluation of contracts.

Trainee personal and Special Category data will be held by DESNZ for 5 years from the date of the launch of the competition.

Quality Assurance Assessor personal data will be retained by the Hub for 5yrs from the date of the launch of the programme.

6. International transfers

Your personal data will only be processed in the UK.

7. Your rights

You have the right to request information about how your personal data are processed, and to request a copy of that personal data.

You have the right to request that any inaccuracies in your personal data are rectified without delay.

You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.

You have the right to request that your personal data are erased if there is no longer a justification for them to be processed.

You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

You have the right to object to the processing of your personal data where it is processed for direct marketing purposes.

You have the right to object to the processing of your personal data

To exercise your rights please contact the Data Protection Officer using the contact details below.

8. Contact

The data controller for your personal data is the Department for Energy Security and Net Zero (DESNZ).

Contact the DESNZ DPO:

DESNZ Data Protection Officer
Department for Energy Security and Net Zero
3-8 Whitehall Place
London
SW1A 2EG

If you are unhappy with the way we have handled your personal data, please write to the department’s Data Protection Officer in the first instance using the contact details above.  

9. Complaints

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an UK independent regulator. 

Contact the Information Commissioner's Office (ICO):

Email icocasework@ico.org.uk

Contact form https://ico.org.uk/mak...

Telephone 0303 123 1113

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

10. Updates to this notice

If this privacy notice changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it, and under what circumstances we will share it with other parties. The ‘last updated’ date at the bottom of this page will also change.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Last updated:  23 June 2025

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