FOI - Social Media Management and Social Listening Tool
Published 29 September 2025
© Crown copyright 2025
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This publication is available at https://www.gov.uk/government/publications/vmd-foieir-requests-june-2025/foi-social-media-management-and-social-listening-tool
ATI1077 Request
The information that we require is as follows:-
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social media management tool?
4) What dates does your contract with your current supplier end (in the format of [month/year])?
5)Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a social listening / media monitoring tool?
8) What dates does your contract with your current supplier end (in the format of [month/year])?
Our reply
1) Do you use a social media management platform? - No
2) If so, what tools do you use? – N/A
3) What is your annual spend on a Social media management tool? – N/A
4) What dates does your contract with your current supplier end (in the format of [month/year])? – N/A
5) Do you use a social listening / media monitoring platform? Yes
6) If so, what tools do you use? Brandwatch
7) What is your annual spend on a social listening / media monitoring tool? None – we access Brandwatch via Defra’s contract with the supplier.
8) What dates does your contract with your current supplier end (in the format of [month/year])? N/A (this contract is held by our parent department - Defra)