Veterans World promotes awareness of help, advice and support available to the veterans community.
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We are currently reviewing the ways in which we provide information and Veterans World is part of this review. Until the review is complete please visit the Veterans Today blog for news and stories that will be of interest to the veterans community.
Veterans World raises awareness of help, advice and support available to veterans and their families via organisations, government, the voluntary and charitable sectors, and is aimed at people who work in an advisory capacity with the public. Its distribution includes HM Prisons, NHS Primary Trusts, Local Authorities, Resettlement Officers, Mental Health care workers, Citizen Advice Bureaux and those who work with veterans organisations.
At Veterans UK we want to make sure that as many serving personnel, Veterans and their families are aware of the many kinds of support and advice available to them, when they need it, and that it is up to date.
Please note these contacts are for Veterans World related enquiries only. Please direct any other questions to
Veterans UK helpline
Ministry of Defence
Freephone (UK only): 0808 1914 2 18
Telephone (overseas): +44 1253 866 043
Normal Service 8.00 am to 5.00 pm Monday to Friday
Christmas Opening Times
Friday 22nd December - 08:00 to 13:00
Monday 25th December - CLOSED
Tuesday 26th December - CLOSED
Wednesday 27th December - 09:00 to 15:00
Thursday 28th December - 09:00 to 15:00
Friday 29th December - 09:00 to 13:00
Monday 1st January - CLOSED
Tuesday 2nd January - NORMAL SERVICE
When the helpline is closed, callers will be given the option to be routed to Combat Stress or The Samaritans 24hr helpline.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Veterans UK Enquiry Centre
This email address remains the same for now and is Veteransemail@example.com.
The phone number is 0808 1914 2 18
When this email is updated emails sent to our old email address will be forwarded to the new address for a period of time, but please start using the new email address when it changes.
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.
Older issues can be found on the UK government web archive
Published: 1 June 2005
Updated: 30 March 2017
- Updated the details
- Latest edition of Veterans World added Issue 41
- Latest edition of Veterans World issue 40 published
- Replaced latest Veterans World edition
- Latest edition of Veteran's World added
- Latest edition of Veterans World published
- Replaced issue 37.
- Added February 2016 issue
- The latest edition of Veterans World is now available.
- Veterans World issue 35 added.
- Added issue 34 and amended link to latest issue of publication.
- Updated contact details
- Added contact details
- First published.