Report incorrect Customs Duty or VAT on items imported by post (BOR286)

Use form BOR286 if you believe the Customs Duty or import VAT was wrongly calculated on an item you imported by post using Royal Mail or Parcelforce.


Customs Duty and/or import VAT relating to imports by post (BOR286)

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You need to complete this form for parcels/packets received through Parcelforce/Royal Mail only, if you believe that Customs Duty or import VAT has been incorrectly calculated on your imported item.

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Published 4 April 2014
Last updated 5 January 2017 + show all updates
  1. Form BOR286 previously included reference to form C3. Form C3 has been withdrawn and replaced with form ToR01.
  2. This form is now interactive and allows you to complete on screen.
  3. First published.