Guidance

Universal Credit: Landlord Portal and Trusted Partner Scheme for social landlords

Information on the Trusted Partner Scheme and enrolment on the Universal Credit Landlord Portal.

Documents

Details

The Universal Credit Landlord Portal allows social landlords who are registered users to verify rent and submit managed payment requests.

A Trusted Partner is a social landlord appointed by DWP to identify tenants who are unlikely to pay their rent. The landlord assesses the need for a managed payment to the landlord and arranges support for the tenant.

Once a landlord takes on Trusted Partner status, they will then be given access to the Landlord Portal.

Published 30 December 2019