Guidance

National partnership team contacts for England, Scotland and Wales

Updated 3 October 2025

Landlords

Read the Universal Credit: Housing Queries Routeway for guidance on how to resolve landlord queries about Universal Credit.

England

West Midlands

This area includes 3 Jobcentre Plus Districts – Birmingham and Solihull, Black Country and Coventry, and The Shires.

These Districts broadly align with West Midlands Combined Authority and the following Connect to Work Delivery Areas – Staffordshire and Stoke-on-Trent, Warwickshire, and Worcestershire.

Name Email Responsibilities
Mandy Williams westmidlands.groupemployer-partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

Central Midlands

This area includes 3 Jobcentre Plus Districts – East Midlands, Leicestershire, Cambridgeshire and Rutland, and South Midlands.

These Districts broadly align with East Midlands Combined Authority, Cambridgeshire and Peterborough Combined Authority, and the following Connect to Work Delivery Areas – Leicester, Leicestershire, Rutland, and South Midlands.

Name Email Responsibilities
James Taundry centralmidlands.employerandpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters
Jean Sharpe centralmidlands.employerandpartnershipteam@dwp.gov.uk Group Employer Manager responsible for employers and employer engagement

London

This area includes 4 Jobcentre Plus Districts – North London, East London, South London and West London.

These Districts broadly align with the Greater London Authority, which is made up of all London Boroughs.

Name Email Responsibilities
Kam Patel londongroup.employerandpartnershipteam@dwp.gov.uk Group Partnership Development Manager responsible for benefit related matters, Landlord and Housing Queries for London
Marian Keane londongroup.employerandpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Eastern England

This area includes 2 Jobcentre Plus Districts – Hertfordshire and Essex, and Norfolk and Suffolk.

These Districts broadly align with the following Connect to Work Delivery Areas – Greater Essex, Hertfordshire, Norfolk and Suffolk.

Name Email Responsibilities
Christie Waddington easternengland.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Yorkshire and Lincolnshire

This area includes 3 Jobcentre Plus Districts – North East Yorkshire and Lincolnshire, South Yorkshire, and West Yorkshire.

These Districts broadly align with Great Lincolnshire Combined Authority, Hull and East Yorkshire Combined Authority, South Yorkshire Combined Authority, West Yorkshire Combined Authority, and York and North Yorkshire Combined Authority.

Name Email Responsibilities
Sam Blenkinsopp yorkshireandlincolnshire.grouppartnerships@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

North East England and Cumbria

This area includes 2 Jobcentre Plus Districts – Northumberland, Durham, Tyne and Wear, and Cumbria and Tees.

These Districts broadly align with North East Combined Authority and Tees Valley Combined Authority.

Name Email Responsibilities
Kay Charlton northeastandcumbria.partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

North West England

This area includes 3 Jobcentre Plus Districts – Cheshire and Lancashire, Greater Manchester, and Merseyside.

These Districts broadly align with Greater Manchester Combined Authority and Liverpool City Region Combined Authority, and the following Connect to Work Delivery Areas – Cheshire and Warrington, and Greater Lancashire.

Name Email Responsibilities
Nicki O’Connor northwest.grouppartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

South West England

This area includes 3 Jobcentre Plus Districts – Avon, Somerset and Gloucester, Devon and Cornwall, and Dorset, Wiltshire, Hampshire and the Isle of Wight.

These Districts broadly align with the West of England Combined Authority, and the following Connect to Work Delivery Areas – Cornwall and the Isles of Scilly, Devon, Plymouth and Torbay, Dorset, Christchurch, Bournemouth and Poole, Gloucestershire, Hampshire, Solent: Swindon and Wiltshire.

Name Email Responsibilities
Josh Double southwestengland.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

South East England

This area includes 3 Jobcentre Plus Districts – Berkshire, Buckinghamshire and Oxfordshire, Kent, and Surrey and Sussex.

These Districts broadly align with the following Connect to Work Delivery Areas – Berkshire, Buckinghamshire, East Sussex, Kent and Medway, Oxfordshire, Surrey, West Sussex and Brighton.

Name Email Responsibilities
Imelda Goldsboro segroup.partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Scotland

This area includes 5 Jobcentre Plus Districts – Central Scotland, East Scotland, North Scotland, North East Scotland and South West Scotland.

These Districts align with all 32 Scottish unitary authorities.

Name Email Responsibilities
dwpscotland.housingqueries@dwp.gov.uk Housing and landlord queries related to Scotland
Jamie MacDonald jamie.macdonald1@dwp.gov.uk Head of Employer and Strategic Partnerships in Scotland
Gillian MacDonald gillian.macdonald@dwp.gov.uk Head of Employer and Strategic Partnerships in Scotland
Lynn Campbell lynn.campbell2@dwp.gov.uk Senior Employer and Strategic Partnerships Leader - responsible for employer engagement and strategic partnerships in Scotland
Lorna Gilmour lorna.gilmour1@dwp.gov.uk Senior Devolution and Strategic Engagement Leader - responsible for devolution and strategic engagement related partnerships in Scotland

Wales

This area includes 3 Jobcentre Plus Districts – North and Mid Wales and the Marches, South East Wales and South West Wales.

These Districts align with all 22 Welsh unitary authorities and the following Connect to Work Delivery Area in England – Herefordshire, Shropshire and Telford and Wrekin.

Name Email Responsibilities
Paul Harris paul.Harris11@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives, benefit related matters, labour market, stakeholder engagement and devolution related engagement
Richard Aston richard.aston@dwp.gov.uk Devolution related engagement