Guidance

National partnership team contacts for England, Scotland and Wales

Updated 5 August 2025

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Landlords

Read the Universal Credit: Housing Queries Routeway for guidance on how to resolve landlord queries about Universal Credit.

England

West Midlands

This area includes Birmingham and Solihull, Black Country, Coventry, Staffordshire, Stoke, Warwickshire and Worcestershire.

Name Email Responsibilities
Mandy Williams westmidlands.groupemployer-partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

Central Midlands

This area includes Bedfordshire, Cambridgeshire, Derbyshire, Leicestershire, Milton Keynes, Northamptonshire, Nottinghamshire, Peterborough, and Rutland.

Name Email Responsibilities
James Taundry nemidlands.employerandpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters
Jean Sharpe nemidlands.employerandpartnershipteam@dwp.gov.uk Group Employer Manager responsible for employers and employer engagement

London

This area includes all London Boroughs.

Name Email Responsibilities
Kam Patel london.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Development Manager responsible for benefit related matters, Landlord and Housing Queries for London
Marian Keane london.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Eastern England

This area includes Essex, Hertfordshire, Norfolk and Suffolk.

Name Email Responsibilities
Christie Waddington easternengland.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Yorkshire and Lincolnshire

This area includes Lincolnshire, Hull and East Riding, York and North, South and West Yorkshire.

Name Email Responsibilities
Sam Blenkinsopp yorkshireandlincolnshire.grouppartnerships@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

North East and Cumbria

This area includes Cumbria, Durham, Tees Valley, Northumberland, and Tyne and Wear.

Name Email Responsibilities
Kay Charlton northeastandcumbria.partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

North West

This area includes Cheshire, Lancashire, Greater Manchester and Merseyside.

Name Email Responsibilities
Nicki O’Connor northwest.grouppartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

South West

This area includes Kent, Surrey and Sussex, Berkshire, Buckinghamshire and Oxfordshire.

Name Email Responsibilities
Josh Double southwestengland.groupemployerpartnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives and benefit related matters

South East

This area includes Kent, Surrey and Sussex, Berkshire, Buckinghamshire and Oxfordshire.

Name Email Responsibilities
Karen Brown segroup.partnershipteam@dwp.gov.uk Group Partnership Manager responsible for employment programmes and jobseeker initiatives

Scotland

Name Email Responsibilities
dwpscotland.housingqueries@dwp.gov.uk Housing and landlord queries related to Scotland
Jamie MacDonald jamie.macdonald1@dwp.gov.uk Head of Employer and Strategic Partnerships in Scotland
Gillian MacDonald gillian.macdonald@dwp.gov.uk Head of Employer and Strategic Partnerships in Scotland
Lynn Campbell lynn.campbell2@dwp.gov.uk Senior Employer and Strategic Partnerships Leader - responsible for employer engagement and strategic partnerships in Scotland
Lorna Gilmour lorna.gilmour1@dwp.gov.uk Senior Devolution and Strategic Engagement Leader - responsible for devolution and strategic engagement related partnerships in Scotland

Wales

Name Email Responsibilities
Paul Harris paul.Harris11@dwp.gov.uk Group Partnership Manager responsible for employment programmes, jobseeker initiatives, benefit related matters, labour market, stakeholder engagement and devolution related engagement
Richard Aston richard.aston@dwp.gov.uk Devolution related engagement
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