Guidance

UK border inspection posts: contact details

Find an approved UK border inspection post (BIP) to check the animals or animal products in your consignment.

Documents

Details

Most consignments of animals and animal products from non-EU countries must come through a border inspection post (BIP).

You must:

  • tell the BIP about your consignment in advance - if you don’t you may be charged an additional fee or your checks could take longer
  • make sure the BIP you’re using is approved to check the animals or animal products in your shipment

Use this list to check you’re using the right BIP, and to find its contact details.

This list includes:

  • live animal BIPs
  • animal products BIPs
Published 24 January 2019
Last updated 9 September 2019 + show all updates
  1. Change of address for product border inspection posts: London Gateway, Thamesport and Tilbury
  2. Updated contact details for airports - East Midlands, Edinburgh, Manchester and Belfast. Peterhead and Belfast port.
  3. Updated contact details for Bristol Port Health Authority and Heathrow Airport.
  4. Updated contact details for Felixstowe, London Gateway, Tilbury and Thamesport border inspection posts
  5. First published.
  1. Step 1 Check if you need to follow this process

    There are several tasks you need to do before you can get goods through customs.

    1. Check the whole process for importing goods from countries outside the EU

    Most businesses that import goods hire a transporter or customs agent to make the import declaration and clear their goods through UK customs.

  2. Step 2 Set up your business for making customs declarations

    The business importing the goods and any transporter or customs agent acting on their behalf both need an EORI number.

    1. Get an EORI number

    You'll use the Customs Handling of Import and Export Freight (CHIEF) system to make a declaration. You'll need to both:

    You can apply for simplified declaration procedures and for Authorised Economic Operator status. These are most suitable for businesses that import goods regularly.

    1. Find out about using simplified declaration procedures
    2. Check if Authorised Economic Operator status is right for you
  3. and Register to import goods with restrictions

  4. Step 3 Set up a duty deferment account if you import regularly

    Set up a duty deferment account if you want to be able to make one payment of customs duties a month instead of paying for individual shipments.

    You must set one up if you use simplified procedures.

    1. Set up a duty deferment account
  5. Step 4 Arrange for the goods to be inspected

    You need to choose a place where the goods can be inspected if you import things like plant or animal products. This needs to happen before they’re allowed through the UK border.

    1. You are currently viewing: Find an inspection point for animals and animal products
    2. Find an inspection point for plants, plant products, seeds and wood
    3. Find an inspection point for high risk food and feed that is not of animal origin
    4. Find an inspection point for endangered species, or products made from endangered plants or animals

    You need to let the inspection point know when the goods are arriving. You might have to pay a fee for the inspection.

    1. Find out what rules you need to follow to get the goods inspected
  6. Step 5 Submit the import declaration

  7. Step 6 Pay VAT and duty

    HMRC will tell you how much to pay after you submit the declaration.

    1. Find out how and when to pay VAT and duty
  8. Step 7 Get the goods released if they're held up at the border

    The goods will be held at the border, for example if:

    • you have not paid the right amount of duty or VAT
    • you do not have the right import licences for the goods or business
    • they did not pass inspection
    • they've been combined with a shipment that has been held up

    If this happens you will be told why.

    1. Contact the National Clearance Hub to get help