Statutory guidance

Traffic commissioners: contingency and emergency planning, coronavirus (COVID-19)

Seeks to support industry through flexible working practices and a proportionate approach.



A Statutory Document setting out the approach that traffic commissioners will adopt in response to the COVID-19 outbreak in Great Britain.

The document provides guidance for and advice on:

  • operators who temporarily cannot meet the required financial standing levels
  • when a transport manager is unable to attend work
  • the period of grace process if the requirements to hold an operator’s licence cannot be met
  • operators who are unable to access their operating centres
  • the approach to be taken when considering the financial evidence of an operator applying for interim authorisation
  • how the traffic commissioners may approach applications for temporary exemptions to the requirement to hold an operator’s licence
  • the approach to be adopted for short notice requests around changes to local bus services and reducing the administrative burden on operators
  • hearings attendance and the postponement of hearings

This Statutory Document was updated on 30 July 2020 to include guidance on:

  • operators running duplicate services
  • the 72 hour local authority notice period
Published 17 March 2020
Last updated 31 July 2020 + show all updates
  1. Statutory Document updated.

  2. Stat doc updated to include an increased maximum period of grace for financial standing and the resumption of in-person hearings.

  3. First published.