Guidance

The Way We Work (TW3): best practice guidelines for Smarter Working

Information to help departments create a more agile work culture, with modern environments and flexible working standards in the Civil Service.

Documents

Smarter Working: Top Tips

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Working without Walls

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Working beyond Walls

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Details

The Way We Work (TW3) is a Cabinet Office led, cross-departmental programme.

It aims to help realise the Civil Service Reform Plan of creating better working environments for all staff, with modern workplaces enabling flexible working, substantially improving IT tools and streamlining security requirements.

All government departments have now started Smarter Working strategies coordinated through the TW3 programme.

TW3 is part of the Government Property Unit. For more information contact TW3information@cabinetoffice.gov.uk or read our blog.

Also available to buy is PAS3000 Smart Working (external website). This is joint publication between the Cabinet Office and the British Standards Institute that gives recommendations for establishing good practice for the implementation of Smart Working, against which organisations can be benchmarked.

It covers changes to working practices, culture, working environments and associated technology.

You can find earlier workplace transformation documents on the National Archives website.

Published 1 January 2004