Merlin Standard guide for providers

Providers working with DWP are expected to achieve the Merlin Standard of behaviour, encouraging excellence in supply chain management.



The Merlin Standard was developed over 2 years by the Department for Work & Pensions (DWP), in collaboration with representatives of the welfare sector in response to concerns raised by providers operating as subcontractors over fair treatment by prime providers.

The Merlin Standard is a standard of behaviour which DWP prime providers are expected to adhere to in their relationship with their subcontractors.

Find out more on the Merlin Standard website, including how to apply for assessment, accreditation and how to use the online ‘Expression of Interest’ tool which both prime providers and subcontractors can use to identify potential partnership opportunities.