Independent report

The Earl Report: A complaint about the Environment Agency

Our investigation report sets out how the Environment Agency made mistakes in the way it handled an application to harness a renewable energy source.

• From: Public Service Ombudsman and Parliamentary and Health Service Ombudsman
• Published: 30 March 2022

Documents

The Earl Report: An investigation into a complaint about the Environment Agency

Ref: HC 1233

PDF, 1.38 MB, 72 pages

Order a copy

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email content@ombudsman.org.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

The Earl Report: An investigation into a complaint about the Environment Agency (large print)

PDF, 1.4 MB, 180 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email content@ombudsman.org.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The case outlined in this report sets out how the Environment Agency failed to effectively manage an application for a hydroelectric scheme. Since our initial publication of the report, we considered the Agency had not complied with all our recommendations. It had not sought to sufficiently minimise the impact of its failings on the complainants.