Policy paper

The Chief Information Officer Council

This publication was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

The council brings together CIOs from across all parts of the public sector to address common IT issues and improve public service delivery.



What is clear to each and every member of the CIO Council is that our public services are hugely complex to deliver, and we concluded that we simply cannot transform complex, joined up, national services without sustained investment in information technology. There are few if any comparable private sector systems as large or complex as those we face.

But IT investment alone is not the answer. Change only occurs when IT is deployed strategically to support joined up processes, which help people give and receive good and trusted service; and when the change itself is carefully managed by experienced professionals in partnership with ‘best of breed’ suppliers.