Research and analysis

Tax-Free Childcare: barriers to sign-up and use

Research exploring the barriers preventing some eligible parents from signing up to, and using Tax-Free Childcare.


Tax-Free Childcare: barriers to sign-up and use

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HM Revenue and Customs (HMRC) commissioned IFF research to identify and explore the reasons why some eligible parents have not signed up for, or used, Tax-Free Childcare.

A phone survey was conducted with 480 parents between April and June 2019. To explore some parents’ responses to the survey in more detail, a further 25 qualitative interviews were conducted during July and August 2019.

Published 14 February 2020