Research and analysis

Statutory report on the implementation of the Consumer Contracts Regulations 2013

Statutory report on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, first 5 yearly review.

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The government report on its review of the first 5 years of the implementation of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

It includes analysis of the responses to its call for evidence on the regulations and an assessment of whether the objectives of the regulations have been achieved and whether these and the implementation approach remain appropriate.

Published 4 July 2019