Standard civil contract (welfare benefits) 2014

Contract documents for providers of welfare benefits advice in the north, south-west and Wales.


2014 Standard Civil Contract (welfare benefits) extension letter

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This page contains information on the terms of the 2014 standard civil contract (welfare benefits).

The 2014 standard civil contract (welfare benefits) consists of the:

  • standard terms
  • specification
  • schedule

Standard terms

The standard terms govern the commercial relationship between the Legal Aid Agency (LAA) and the provider. The 2014 standard terms (welfare benefits) apply to face-to-face civil legal aid services with some amendments.


This sets out the rules on the provision of welfare benefits contract work in relation to welfare benefits work in the north, south-west and Wales procurement areas only.

The standard civil contract (welfare benefits) 2014 specification is divided into provisions of general application (sections 1 to 6) and category specific rules relating to welfare benefits (section 7).


The schedule is an important contract document which sets out provisions specific to an individual provider. It includes matter start allocation for controlled work and the fixed fee for each controlled work matter. Use the sample schedule for illustration as the contents of schedules vary between legal aid providers.

Contract for signature

The contract for signature is the document which gives effect to the 2014 standard civil contract (welfare benefits) as a whole.

Further guidance

You can also use the following form, guidance and tools:

Service providers

The north and the south-west and Wales

Contracts for provision in the north and the south-west and Wales started from February 2014.

Published 1 June 2014
Last updated 29 November 2017 + show all updates
  1. 2014 Standard Civil Contract (welfare benefits) extension letter added.
  2. First published.