Standard civil contract (welfare benefits) 2013
Contract documents for providers of welfare benefits advice in London and the south-east, and the Midlands and the east.
PDF, 332KB, 1 page
PDF, 465KB, 6 pages
PDF, 477KB, 86 pages
PDF, 310KB, 19 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email email@example.com. Please tell us what format you need. It will help us if you say what assistive technology you use.
PDF, 147KB, 5 pages
PDF, 79.8KB, 2 pages
MS Word Document, 43.7KB
PDF, 132KB, 5 pages
MS Excel Spreadsheet, 6.84MB
PDF, 159KB, 2 pages
The standard civil contract (welfare benefits) 2013 consists of the:
- standard terms
Standard terms govern the commercial relationship between Legal Aid Agency (LAA) and the provider. The 2013 standard terms (welfare benefits) apply to face-to-face civil legal aid services, with some amendments.
This sets out the rules on the provision of welfare benefits contract work in London and the south-east, and the Midlands and the east procurement areas only.
The standard civil contract (welfare benefits) 2013 specification is divided into provisions of general application (sections 1 to 6) and category specific rules relating to welfare benefits (section 7).
The implementation annex sets out the detail of the welfare benefits service that you must have in place. The contents of each implementation annex varies between providers. It’s informed by the implementation plan submitted as part of the tender process for the award of welfare benefits contracts for signature. Use the sample service delivery annex for illustration.
The schedule sets out provisions specific to an individual provider, including matter start allocation for controlled work and competitive fixed fee per controlled work matter. Use the sample schedule for illustration, as the contents of schedules vary between legal aid providers.
Contract for signature
The contract for signature is the document which gives effect to the standard civil contract (welfare benefits) 2013 as a whole.
You can also use the following form, guidance and tools:
- 2013 category definitions
- equality and diversity guidance
- LAA data security requirements
- supervisor declaration form
- guidance on completing supervisor forms
- 2013 welfare benefits postcode tool
- addresses for welfare benefits service providers across England and Wales
London and the south-east and the Midlands and the east
Since November 2013 welfare benefits advice has been delivered in London and the south-east, and the Midlands and the east, by the Law Centres Network; see the list of providers above.
Published: 1 June 2014
Updated: 21 July 2016
- '2013 Standard Civil Contract (Welfare Benefits) Contract Extension Notice' added to page.
- Contract amendment notice and specification added to reflect 2015 anti social behaviour amendments
- First published.