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Guidance

Single non-emergency number 101: privacy information notice

Privacy information notice for users of the single non-emergency number 101 service.

Documents

Details

This privacy notice explains:

  • how we collect, store, use, disclose, retain and destroy personal data
  • the steps we take to ensure personal data we process is protected properly
  • the rights individuals have when we process their personal data

Updates to this page

Published 20 March 2025
Last updated 23 September 2026 Show all updates
  1. Updated the section 'Storing your information' in the privacy notice to amend how long transcriptions are held for.

  2. First published.

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