Corporate report

River Medway: customer charter

Service standards provided by the Environment Agency on the River Medway.



The River Medway customer charter describes the Environment Agency’s annual service standards. The Environment Agency want boaters to enjoy their time on the River Medway, and aim to provide a great service for all their customers.

Published 17 May 2013
Last updated 1 June 2016 + show all updates
  1. River Medway customer charter 2016 to 2017 added.
  2. 2015 to 2016 River Medway Charter has been uploaded.
  3. New 2014 to 2015 customer charter.
  4. First published.