Policy paper

Review of Ofwat and consumer representation in the water sector

This publication was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

The review of Ofwat and consumer representation in the water sector was commissioned in August 2010.



The review was commissioned by the UK and Welsh Governments to ensure that Ofwat is fit to meet the challenges facing the sector.

The review was led independently by David Gray. David Gray is an experienced regulator, with experience of the energy and aviation industries. He is currently a non-executive director of the Civil Aviation Authority and a member of the Council of Management of the Regulatory Policy Institute.

The review looked at Ofwat’s role, how it works with others and if its regulatory approach is delivering what the Government and customers expect. The review also considered the arrangements for representing customers in the water sector, currently undertaken by the Consumer Council for Water.

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