Independent report

Review of healthcare assistants and support workers in NHS and social care

New proposals by Camilla Cavendish to ensure care and compassion in the NHS and social care.



This independent review by Camilla Cavendish makes a number of recommendations on how the training and support of both healthcare assistants who work in hospitals, and social care support workers who are employed in care homes and people’s own homes, can be improved to ensure they provide care to the highest standard.

The review proposes that all healthcare assistants and social care support workers should undergo the same basic training, based on the best practice that already exists in the system, and must get a standard ‘certificate of fundamental care’ before they can care for people unsupervised.

The review was carried out in the wake of the Francis Inquiry into Mid-Staffordshire NHS Trust.

Published 10 July 2013