Policy paper

Response to the inspection of the Glasgow Public Enquiry Office

UK Visas and Immigration responds to the unannounced inspection of the service provided by the Glasgow Public Enquiry Office.



In response to the December 2013 report by the the Independent Chief Inspector of Borders and Immigration, John Vine, into the services offered in Glasgow.

Four of the chief inspector’s recommendations were accepted in full, while the fifth is accepted in part.

Published 19 June 2014