Research and analysis

Response to the Independent Chief Inspector's reports on handling complaints

UK Visas and Immigration's response to the Independent Chief Inspector's report on handling complaints and MPs’ correspondence.

Documents

Response: Independent Chief Inspector's report on handling complaints and MPs' correspondence

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Details

Following the Independent Chief Inspector’s report, ‘Lessons to learn: handling of complaints and MPs’ correspondence’, UK Visas and Immigration has published a response to the Independent Chief Inspector’s recommendations.

Published 31 January 2010