Policy paper
  
  
    Response to the Independent Chief Inspector's reports on handling complaints
   
 
  
    
        
    UK Visas and Immigration's response to the Independent Chief Inspector's report on handling complaints and MPs’ correspondence.
     
   
  
    
        
      
      This was published under the 2007 to 2010 Brown Labour government
      
      
  
    
      
          
    
  
    Documents
      
  
  
    
      PDF, 176 KB, 6 pages
      This file may not be suitable for users of assistive technology.
      
  
    
      Request an accessible format.
    
  
    
        If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email 
alternativeformats@homeoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
  
 
  
  
        
          
  
    Details
          
    
            Following the Independent Chief Inspector’s report, ‘Lessons to learn: handling of complaints and MPs’ correspondence’, UK Visas and Immigration has published a response to the Independent Chief Inspector’s recommendations.
 
         
       
      
  
    Updates to this page
      Published 31 January 2010