Requirements for secure delivery of online public services

This good practice guide (GPG 43) sets out an approach to determining the necessary components to deliver public services securely online.


HMG service providers should understand that providing their services online will attract significant risk.

This document is a response to the challenge of delivering online public services and sets out an approach to determining the components needed to securely deliver public services online to individuals and businesses.

Annex A provides extra information to help determine various stakeholder expectations, concerns and risks.

Annex B sets out a structured set of security components that can be used for part of a risk assessment.