Independent report

Quality in the new health system – maintaining and improving quality from April 2013

The National Quality Board has published a final report setting out how quality will be maintained and improved in the new health system.



The National Quality Board (NQB) brings together the national organisations across the health system responsible for quality including the Care Quality Commission, Monitor, the NHS Trust Development Authority, NICE, the General Medial Council, the Nursing and Midwifery Council, the NHS Commissioning Board, Public Health England and the Department of Health.

This report focuses predominantly on how the new system should prevent, identify and respond to serious failures in quality and provides a collective statement from NQB members as to:

  1. the nature and place of quality in the new health system
  2. the distinct roles and responsibilities for quality of the different parts of the system
  3. how the different parts of the system should work together to share information and intelligence on quality and to ensure an aligned and coordinated system wide response in the event of a quality failure
  4. the values and behaviours that all parts of the system will need to display in order to put the interests of patients and the public first and ahead of organisational interests.

The ’Quality in the new health system - maintaining and improving quality from April 2013’ report has been finalised following its publication in draft form in August 2012.  The NQB is grateful for comments and views they received on their draft report, and have taken these into account, alongside developments in the system, in finalising their report.

See How to establish a Quality Surveillance Group guidance.